Frequently Asked Questions

We offer a wide range of products including home essentials, kitchen items, cosmetics, kids’ suits, undergarments, and stationery. Our goal is to provide a one-stop-shop experience for all your household and personal needs.
Placing an order is easy! Simply browse through our categories, select the products you wish to purchase, add them to your cart, and proceed to checkout. Follow the instructions to complete your order.
Yes, we offer delivery services across all major cities and regions in Pakistan. Delivery times may vary based on your location.

We accept a variety of payment methods including cash on delivery, credit/debit cards, and online banking.

Yes, we have an exchange policy in place. Items can be exchanged within 7 days of purchase, provided they are in their original condition. Please refer to our Return & Exchange Policy for more details.

Delivery times vary depending on your location. Typically, orders are delivered within 3-5 business days in major cities and 5-7 business days in other regions.

Once your order is dispatched, we will send you a tracking number via email or SMS. You can use this number to track your order on our website.

Absolutely! We are committed to providing our customers with authentic and high-quality products. We carefully select our suppliers and products to ensure they meet our high standards.

Yes, we frequently offer discounts and promotional deals. Keep an eye on our website and subscribe to our newsletter for the latest offers.

Our customer support team is available to assist you. You can reach us via email at support@getatdoor.com, Whatsapp us at 03313090253, or use our website’s live chat feature.